Passenger recounts the anguish involved in finding lost luggage with Air Canada

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AC lost my luggage on a flight down to florida. I told them I was only
going to be there for a few days. They called a few days later, told
me they found my luggage (more…)

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Broken promises offered to a disgruntled Air Canada passenger

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I had flight to Vancouver. Delayed by “at least 3-4 hours”, so I
booked on Wxxxxxt. Air canada offered to issue full refund. I have
ticket and confirmation number to prove it. (more…)

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Passenger warns others to make sure you keep on an eye on your bookings with Air Canada

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Two months ago I booked a round-trip flight for two from Ottawa to St.
John’s, via Halifax, departing June 26. Yesterday, I received an email
from Air Canada saying the itinerary had changed (more…)

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Air Canada Epic social media and stock price fail.

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Air Canada. Legal Counsel Louise-Helene Senecal may want to consider learning English grammar and to proof read documents.

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In the below documents you will see how Air Canada’s legal counsel Louise-Helene Senecal  set  forth documentation  to the Canadian Transportation Agency who most would describe as sketchy at best and  in turn  the Canadian Transportation Agency turned a blind eye to the gross inaccuracies in the events that took place. (more…)

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Air Canada. Pilot Robert P Cortens files false declaration to the Canadian Transporation Agency

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In the image below you will see how an Air Canada Pilot Robert P Cortens  declaration to the Canadian Transportation Agency has the same grammatical mistakes as the documents submitted by Louise-Helene Senecal. Which would lead one to believe that Robert P Cortens  did not write his declaration.  (more…)

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Air Canada. Flight attendant Josee Bouchard files false declaration to the Canadian Transportation Agency

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In the below document you will plainly see how Air Canada flight attendant Josee Bouchard’s declaration to the Canadian Transportation Agency has the exact same grammatical mistakes just like Robert P Cortens (see here). Although one has to wonder if “Josee Bouchard” is even employed by Air Canada or in fact there is even a Josee Bouchard at all. Since a quick search on the internet turns up nothing for a “Josee Bouchard” Regardless of the point Josee Bouchard is not the balding effeminate speaking flight attendant who attempted to tackle me as I boarded the airplane. (more…)

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Air Canada. The Canadian Transportation Agency is their best friend

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In the documents below you will see the Canadian Transportation Agency ruling on the case against Air Canada. As you can see in the documents I submitted to the Canadian Transportation Agency (see here) that it is very apparent that the Canadian Transportation Agency is nothing even close to any kind of judicial tribunal quasi or any other shape or form. (more…)

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Passenger recounts rescheduling by Air Canada that is impossible

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In December 2011I booked 2 x Exec 1st Tickets from London to Las Vegas
via Montreal for August 2012. Once everything was confirmed I
separately booked and paid for accommodation for the trip. (more…)

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Passenger recounts aggressive Air Canada employees

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Air Canada employees have always been rude to me in the morning(that’s
when I fly but come to think of it they must be rude ALL DAY). (more…)

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Air Canada staff complacency frustrates passenger

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Wow…that’s how I have to start. My wife works for a smaller airline,
and gets a bit of break on flights with the major airlines. We decided
that to save a few bucks, (more…)

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Passenger misses international flight due to delayed Air Canada flight and pays through the nose

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The facts:

-My flight was booked by a company in the UAE through a seperate
booking company.
-Routing was Victoria – Vancouver – Toronto on Air Canada, then
Toronto to Abu Dhabi on Etihad Airways. (more…)

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Passengers forced to sleep on the floor after Air Canada delays.

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So My husband and my son are travelling to fredericton from Calgary,
we live north of edmonton but the only other flight had us flying from
edmonton to calgary and then waiting 8 hours, didnt make sense. (more…)

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Passenger recounts new luggage being destroyed by Air Canada

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Brand new luggage on its first voyage; I got this for Christmas 2011.
Used it for the first time going to Costa Rica; it made it there
safely. (more…)

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Yet another example of Air Canada customer service dropping the ball

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I was in Mexico a few weeks ago and I left my cell phone on an air
Canada plane . Someone from lost and found replied to a text from a
friend of mine telling her that had my phone. (more…)

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